Frequently asked question
Process / shipping time
Studiodily is based in The Netherlands, Europe! We package and make lot of items ourselves so our process time for packaging orders is around 1/2 weeks, depending on the amount of open orders! so please keep that in mind when placing an order!
All 3D printed items are custom made to order, and may take longer to process!
Shipping time can vary based on your location! Please note that international shipping can take a long time! We recommend choosing "Tracked Shipping" for the safest shipping method!
Domestic orders (The Netherlands) usually arrive within 1-3 workdays
European order: 1/2 weeks
Elsewhere: is difficult to estimate and can take up to 6/8 weeks (this is sadly out of our control :( )
We are NOT responsible for any incorrect shipping information!!
For more information see out shipping policy
Cancelations / Refunds
It is of course possible to ask for a refund or a change in your order before it has been shipped. However it’s not possible to ask for a refund once your order is shipped out.
Preorder items are NOT refundable! This is because I use preorders to fund production!
Shipping
Due to high shipping costs, all orders are standard shipped without tracking information. Customers have the option to purchase tracking for their orders at an additional cost. If an order is lost during shipping and tracking information has not purchased, we sadly cannot be held responsible for any resulting damages or losses.
Please note that all lightstick holders are all made to order and can take up to 3 weeks to be shipped
Contact me!
For questions / order issues but also to combine or hold orders, feel free to contact me through email or on instagram!
Need help with your order, or have a question? (English / Dutch please)
Let customers speak for us
from 199 reviewsI love all your creations. Everything is so beautiful. And made with care and designed with love for what you do and the bands. Thanks for creating such wonderful items and stickers love to support your work 🤭
I finally found a way to look back at my concerts and this journal is perfect for this!! The quality and layout are amazing!
I love the TXT keychains! I bought them for my sister and me. They are so adorable!!💕 The delivery was pretty fast and they arrived safely👍 They look great, we're def wearing them to the concert :D
A5 Concert journal!
Onwijs blij mee! Heb die van San, Mingi en Wooyoung. Helemaal wat ik verwacht had 🤩 en supersnelle service!
The quality is literally insane, i bought this as a gift for a friend and I know she will LOVE IT. The graphics on the jersey are also super well done!
BEAUTIFUL
I always wanted a notebook to review the many concerts i go to and this is the perfect way to do it!
Heel erg bedank!! Ben hier super blij mee nu kan ik al mijn concert fotos en spulletjes erin plakken en allemaal op een plek bewaren. Het was ook super snel geleverd! En natuurlijk nog een leuk kaartje erbij😍
Ik ga hier nog eens bestellen!!!
The concert journal is absolutely amazing!! The material of the journal self it really good, the paper is pretty thick too so no bleeding through the pages for me! I love the layout and everything🥹 literally the perfect way to remember your concert🤭
Great quality concert memory journals and super quick delivery!
I received the package really quickly, and I love the product. Thank you very much.
ATEEZ inspired jersey!
As always I really love the products that you make
Helemaal blij! levering was super snel en optijd voor het concert! Thank you🫶